Privacy Policy

Last updated: September 20, 2026

RodeoReel (“RodeoReel,” “we,” “us”) is a mobile app for rodeo competitors, fans, and associations. This policy explains what information we collect, how we use it, and the choices you have. RodeoReel is operated from Canada.

Who can use RodeoReel

You must be at least 13 years old. We ask for your date of birth when you sign up. If you are under 13 we do not create an account, and if we learn that an account belongs to someone under 13 we delete it. Your date of birth is used only to confirm your age and to keep messaging between adults and people under 18 separate. It is never shown on your profile and can’t be changed once saved.

Information we collect

• Account information: your email address, your password (stored only as a secure hash by our authentication provider — we never see it), and your date of birth.
• Profile information you choose to add: your name, home base, bio, profile photo, the events you compete in, and the associations you follow. You control which of these other riders can see in your privacy settings.
• Content you create: videos and thumbnails you upload, video titles and tags, likes, reports, messages you send, your rodeo schedule, your draw information, and the rides you log (animal, stock contractor, event, and result).
• Notification information: a push-notification token for your device if you allow notifications, and your email address for email notifications you have not turned off.
• Verification photos (only if you ask for a verified badge): a photo of your ID and a photo of your association card (a competitor card for the Competitor badge, or a pro card for the Pro Competitor badge). See “Verification photos” below — they are deleted as soon as an admin decides.
• Safety records: the riders you have blocked, reports you make or that are made about you, and a log of text that our automatic language filter blocked (the blocked text, where it was typed, and who typed it).
• Usage information: counts such as how many times a video has been viewed.

We do not use advertising or third-party analytics trackers in the app, and we do not sell your personal information.

Device permissions

• Photos and videos: so you can pick a profile photo or a ride video to upload. We only receive the items you select.
• Location (while using the app): to show your route to upcoming rodeos on the map. Your location is used on your device and is not stored on our servers.
• Camera: only if you choose to take a photo of your ID or association card for a verified badge.
• Calendar: only if you choose to save a draw day to your phone’s calendar.
• Notifications: to send rodeo, draw-day, message, and tag reminders.

You can turn any of these off in your phone’s settings at any time.

How we use your information

• To run the app: your profile, feed, schedule, draw log, messages, and video sharing.
• To send notifications and emails you have asked for, such as tag confirmations and updates from associations you follow.
• To keep RodeoReel safe: automatically screening messages, video titles, and profile text for hate speech, reviewing reported videos and users, enforcing our Terms of Use, and protecting younger riders.
• To confirm you are a real competitor, if you ask for a verified badge.
• To send reminders about upcoming rodeos from associations you follow, only if you turn that on in Settings.
• To process subscriptions, if you buy RodeoReel Pro.

What other people can see

Videos you post, and the rider and animal tags on them, are visible to other RodeoReel users. Anyone with a link to a shared video can watch it in a web browser. Your profile details are shown to other users only according to your privacy settings. Messages are visible only to the people in the conversation.

Verification photos

Asking for a verified badge is optional. If you do, the photos you send are stored privately and can be seen only by a RodeoReel administrator. An admin looks at them once, to confirm you are a real competitor, and approves or denies the request. The moment the request is decided, the photos are permanently deleted from our systems. We keep only the result (your badge, or that the request was denied). You can cover your ID number and address before you take the photo; we only need your name and photo. You can withdraw a pending request at any time, which deletes the photos immediately.

Who we share information with

We use a small number of service providers to run RodeoReel. They process information only on our behalf:

• Supabase — hosting, database, sign-in, and file storage for videos and photos.
• Resend — sending emails such as notifications and password-reset codes.
• Apple and Google — delivering push notifications and processing in-app purchases. We do not receive your payment card details.
• RevenueCat — managing subscription status, so the app knows whether your RodeoReel Pro subscription is active.

We may also disclose information if the law requires it, or to protect the safety of our users.

Where your information is stored

Your information is stored on servers operated by our providers, which may be located outside Canada, including in the United States. We take reasonable steps to keep it secure, including encrypted connections and access controls on our database.

Deleting your account

You can delete your account in the app under Settings → Delete my account. Your account is held for 30 days in case you change your mind — logging back in during that time cancels the deletion. After 30 days with no login, your profile, schedule, draw log, videos, and messages are permanently deleted.

Your choices and rights

You can view and edit most of your information in the app, and you can delete your account under Settings. You can also ask us to give you a copy of your information, correct it, or delete it, or withdraw your consent to how we use it, by emailing us — we will respond within 30 days. If you live in Canada, the European Economic Area, the United Kingdom, or California, you may have additional rights under privacy law (including access, correction, deletion, portability, and objecting to certain uses), and we will honour them. We do not sell your personal information and we do not share it for advertising.

If you are not satisfied with our answer, you can complain to your privacy regulator, for example the Office of the Privacy Commissioner of Canada (priv.gc.ca) or your local data protection authority.

Children’s privacy

RodeoReel is not directed to children under 13, and we do not knowingly collect their information. If you believe a child under 13 has an account, email us and we will remove it. Riders aged 13 to 17 can use RodeoReel, but adults and people under 18 cannot message each other directly.

Changes to this policy

If we make important changes, we will update the date above and let you know in the app.

Contact us

Questions or requests about your privacy, or to reach the person responsible for privacy at RodeoReel: support@rodeoreel.com.